Order management
With order management, we offer you a total processing solution - from the offer to the invoice and credit note. With the connection of the Demand Planning, also complex procurement and production processes are clearly displayed and various options for calculating the delivery date are offered. Overdue invoices can be tracked with the dunning system.
Pricing
Various models such as customer and item-specific discounts, surcharges and other extras can be included in the calculation for pricing. In order to provide you with the best possible support in setting prices, you can calculate the prices of your articles from your production data or check the existing calculation. The order management can support you with the export and offers functions which facilitate customs clearance. The information for your articles can be managed in the Article management section.
Output options
After processing, it is easy to print receipts, including the automatic or interactive sending of signed receipts by email. The adaptation of the forms to your individual needs is possible at any time.
Planning tailored to your needs
The functions of the Demand Planning can largely be addressed from the order management, thus careful and effortless planning can be guaranteed. If prompt processing is to be ensured, extensive prefabrication can be achieved via framework orders.
Interfaces
Various interfaces are offered for transferring invoice data, including e-invoicing according to EU standards in the form of XRechnung or via EDIFACT. For simplified payment processing, several country-specific options are also available, such as the QR reference procedure for Switzerland. Various interfaces are integrated for transferring data to accounting systems, including those for DATEV®, SAGE®, and Isagri/Isacompta®. A connection for Shopware® allows the seamless processing of orders and the use of uniform data for articles and customers.
Customer contact
The contact module provides optimal support for handling processes. A parcel interface is integrated to organize shipping with DHL®. Kolibri integrates a convenient checkout function for a shop.
Presentation
Order Management - View
Order Management - Open Deliveries
Order Management - Receipt